Frequently Asked Questions

What Kind of Products Do You Offer?

We provide a selection of top-quality health devices and products designed to address various health concerns.

Are the Products Safe to Use?

Yes, all our products are rigorously tested for safety and effectiveness, ensuring you receive reliable and safe solutions for your health needs.

Do I Need a Prescription to Purchase Products?

No, most of our products do not require a prescription. They are intended for personal use and do not involve medications or medical treatments. However, it’s advisable to consult with a healthcare professional if you have specific health concerns.

Do You Offer International Shipping?

Yes, we offer free international shipping to many countries.

Do You Offer A Guarantee?

Yes, we offer a 90-day money-back guarantee in case you are not satisfied with the results. Just contact us, and we will make it right for you as soon as possible.

Do You Offer A Warranty?

Most of our products come with a one-year warranty, especially the HealthAligns Scalp Massager.

What Is Your Return Policy?

We stand by our products with a generous 90-day money-back guarantee. If you’re not satisfied with your purchase for any reason within this period, you can request a refund of your payment without the need to return the product, no questions asked.

What Are the Customer Support Options?

We provide 24/7 customer support to address your questions and concerns promptly. You can reach out to us through our Contact Us page, and our dedicated team will assist you.

Do the Products Come with a Warranty?

We provide a comprehensive one-year warranty for the majority of our products. In the event of any issues with your item, we offer up to three replacement products within the span of one year, ensuring your satisfaction and peace of mind. For any warranty-related inquiries, our customer support team is here to help

Where Do You Ship From?

We have strategically located warehouses in the USA, Asia, and the EU. If we temporarily run out of stock in the US or EU, we will ship your order from our warehouse in Asia.

Can I Cancel an Order?

If you wish to cancel an order, please do so within 12 hours of placing it. For product exchanges, please contact us at

How Can I Reach Out for Product-Related Inquiries?

For personalized assistance and more information about our products, please contact us directly at

Is Shipping Free for All Products?

Yes, we offer free shipping for all our products, ensuring you get your health solutions without additional shipping costs. We also provide a hassle-free payment refund process for our valued customers.

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